Prosper Third Party Vendor Experiencing Technical Issues, Slowing Pace on June Originations

June 13, 2013
By Prosper

We have seen record volume here at Prosper over the past few months and are excited to continue that growth. This week, we are experiencing a limitation with our customer relationship management system, Salesforce. Over the weekend a technical issue developed on Salesforce’s side which is affecting the mechanics of our verification process. We are working closely with Salesforce to get this issue resolved as soon as possible. The loans are still coming onto the platform at the expected growth volume for June; however, our verification team’s production has slowed slightly while the Salesforce issues are addressed. As a result, the pace of June’s origination numbers has also slowed. We want to assure our members that we are on top of the problem and are focused on the quality of originations as well as the volume. We expect originations to return to normal processing when the Salesforce issues are resolved. 

We recognize the inconvenience this causes both borrowers and lenders and will keep Prosper members updated here as progress is made. Please check back for more information.

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