Posted on May 22nd, 2012
When we say that Credit Karma is a free service, we mean it. We’ll never ask for your credit card information under any circumstances.
But now a new scam is trying to convince consumers that Credit Karma isn’t free. Websites advertising themselves as Credit Karma have started luring consumers to sign up, promising Credit Karma’s free credit score access. These other sites are falsifying page names and using misspellings of our name. Once a user clicks, he or she is redirected to a different website, not affiliated with Credit Karma, and asked for credit card information.
We now know this is a regular occurrence, not just a fluke; a few users are reporting these scams. We wanted to make sure you are aware so that no more consumers are charged deceptively.
What You Can Do
If you’re already a Credit Karma member, you have nothing to worry about. This scam specifically targets new registrations. However, make sure you’re using the official Credit Karma log in link to access your account: https://www.creditkarma.com/logon.
If you’re new to Credit Karma, use an official Credit Karma link to sign up for an account: https://www.creditkarma.com/signup. If you use this link, you’ll never be asked to provide any payment information.
If you’re ever asked to enter your credit card or banking information on what you believe to be Credit Karma, don’t do it. Credit Karma will never ask for your credit card information. Instead, copy the URL of the page you’re on and send an email including that information to email@example.com.
What We’re Doing
Credit Karma believes that all consumers should have free credit score access. Since this new scam has come to our attention, we’ve started investigating it and will do our best to make sure more people aren’t deceived into thinking they’re registering for Credit Karma when they’re not.
We are working in various search engines to stop these scammers. We are also pursuing legal options when appropriate. And, of course, we are addressing any and every email, comment, Facebook post or Tweet we receive regarding this.
- Don’t click on an ad for “Credit Karma” unless the link displayed is for www.creditkarma.com.
- Use https://www.creditkarma.com/logon to log on to your existing Credit Karma account and https://www.creditkarma.com/signup to register for a new account.
- Make sure to send an email to firstname.lastname@example.org if you’re asked for your payment information by a site posing as Credit Karma.